At CARROT CAKES, your satisfaction is our highest priority. We want you to bake with complete confidence. Every digital recipe guide purchased on our website comes with an unconditional 30-day money-back guarantee.
If you purchase any of our digital recipe packages and feel they did not meet your expectations for any reason, you are entitled to a full refund within 30 calendar days from the date of purchase.
Requesting a refund is simple, hassle-free, and requires no complicated forms:
Once your refund is initiated, the funds will be automatically credited back to your original payment card via Stripe. Depending on your credit card provider or issuing bank, the funds typically appear in your account within 5 to 10 business days.
Because all Carrot Cakes products are delivered digitally and electronically immediately upon checkout completion, standard shipping cancellations do not apply. However, our 30-day refund policy fully covers any cancellation request.
If you have any questions or require assistance with an existing order or refund, please reach out to us:
CARROT CAKES Customer Care
Operator: MAICON SOARES DA SILVA
Email: support@carrotcakes.shop
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Website: https://carrotcakes.shop/